Shipping Information

Please feel free to contact us with any questions or special requests via email at bowpeep@bellsouth.net.

ORDER PROCESSING INFORMATION

Order processing time fluctuates with order volume.
Non-Monogrammed Ponytail Streamers always ship within 1 to 2 business days of order placement.
However, if these streamers are combined with
longer wait products, the longer time frame applies.
YOU MAY CHECK CURRENT PROCESSING TIME ON THE SHOPPING CART PAGE.
(Click on the "View Cart" button in the upper left corner of our home page.)


SHIPPING RATES

Our default shipping method is Priority Mail (2 to 3 day delivery). An Express Mail option (1 to 2 day service) is available however DOES NOT place your order ahead of others. ALL orders are beautifully wrapped in tissue and boxed to preserve your custom bows. Should you have any questions regarding shipping please feel free to contact us.

PRIORITY MAIL: Orders from $0 and $50.00 are $4.90
PRIORITY MAIL: Orders from $50.01 and $100.00 are $6.50
PRIORITY MAIL: Orders $100.01 and higher are $9.95
EXPRESS MAIL: Orders from $0 to $100.00 are $18.80
EXPRESS MAIL: Orders from $100.01 and higher are $25.00
LOCAL CUSTOMER PICK UP: Free of Charge

RETURN POLICY

ALL products on our website are made-to-order (to your specifications). Due to the custom nature of our website, nothing is mass produced and therefore, not returnable. You will receive a custom product each and every time you order!


GIFT CARD OPTIONS

Gift cards are available upon request at no extra charge. A 5x8, ribbon trimmed card with your desired wording is included with your gift. Simply let me know at checkout in the comments section if this option is desired.